Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Cleveland come from postal codes 44129, 44102, 44109, 44110, 44113, 44105, 44118 and 44125.
T-Mobile US is a major wireless network operator in the United States. Its headquarters are located in the Seattle metropolitan area. T-Mobile US provides wireless and data services in the United States, Puerto Rico and the U.S. Virgin Islands under the T-Mobile and MetroPCS brands.
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What isn't working?
Please let us know what issue you are experiencing with T-Mobile:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate T-Mobile?
2.52 out of 5 49,064 ratings
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Problems in the last 24 hours in Cleveland, Ohio
The chart below shows the number of T-Mobile reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 01: Problems at T-Mobile
T-Mobile is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by T-Mobile users through our website.
Internet (44%)
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Phone (35%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
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Live Outage Map Near Cleveland, Cuyahoga County, Ohio
The most recent T-Mobile outage reports came from the following cities:Cleveland, Parma Heights, North Olmsted and East Cleveland.
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| City | Problem Type | Report Time |
|---|---|---|
 Cleveland | Internet | |
| Cleveland | Internet | |
| Cleveland | Internet | |
| Cleveland | Internet | |
| Cleveland | Internet | |
| Cleveland | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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T-Mobile Issues Reports Near Cleveland, Ohio
Latest outage, problems and issue reports in Cleveland and nearby locations:
- Baby Manny (@Rafolution23) reported fromCleveland Heights, Ohio
@BenjiCastvital All actuality come to fake T-Mobile. Gotta find out if anybody on your end of town gets T-Mobile coverage. Only place I have problems is out in the deep country but you’re just in the township so it might be worth a shot. $50 unlimited everything.
- D A R R E N (@darren_rolston) reported fromBeachwood, Ohio
@TMobileHelp soooo. my services stopped working at 2am. lol. when i call your help line you’re closed. literally when the verizon store opens at 10am, i’m making the switch. no excuse for this **** honestly wtf.
- Bobby Hines (@BHines37) reported fromCleveland Heights, Ohio
@TMobile I have had such a bad experience with You guys after switching over to you from @ATT
- AmerAmera (@sordathenen) reported fromParma, Ohio
@MetroJJGlenn @TMobile @_CortniLynne_ If that that were the case, @jpriceMetro would have definitely had some problems in the office. 🤣🤣
- benjamin william king (@benji_w_king) reported fromCleveland Heights, Ohio
@TMobile rendering my phone almost useless isn't the best show of customer service for sure for those who pay on time.
- John Snak🇺🇸🤘 (@bird_77) reported fromNorth Olmsted, Ohio
Good god @sprint @TMobile sucks ***
- 💊 (@PXRTYPOlSXN) reported fromCleveland Heights, Ohio
T-Mobile announces what ******** is going on with the iPhone preorders challenge
- Uncle Ed Haddad (@eddogg216) reported fromLakewood, Ohio
@TMobile I can't make it receive calls I live in Cleveland Ohio. Please fix it..
- Robert Pisciotti (@rjpisciotti59) reported fromParma Heights, Ohio
@mikescudiero He can’t get it on Mlbtv because he lives in the tri-state area ..I live in Cleveland the just few years and I get to stream every game on Mlbtv .. and if your a T-Mobile customer it’s free. I feel for the man. It sucks
- Street Politics With Talessia (@SPWTalessia) reported fromCleveland Heights, Ohio
Every since @TMobile merged with 💩💩 @sprint my service has been horrible 😒😒😒😒 I’m bout to take my talents to @Verizon
- Olt-ee-on (@Oltjon_Mema) reported fromFairview Park, Ohio
@TMobileHelp so the rep just ordered the wrong Note 20.. Help?!
- Tia! ☠️ (@MsTiaSophia) reported fromLakewood, Ohio
@sprintcare @leahandlyle Me too, Cleveland Ohio.Ever since T-Mobile got their grubby hands on Sprint my service has been astronomical trash. Not happy at all. “Wait for 5G” Right, well I’m just about done waiting- I pay to have a WORKING cell phone.@Verizon looking real good right now. 👀
- mariO (@Kyo29638729) reported fromCleveland Heights, Ohio
@TMobile you need to get your crap together I just made a payment on the phone and they tell me the payment wasnt taken but it took out of my bank account
- sean graves (@superseanny) reported fromCleveland Heights, Ohio
@TMobile I was scammed on Twitter. Booo. I do want a second line on my account any help?
- ZULEIDA NUSSA DENMAN (@ZULYPAN) reported fromCleveland Heights, Ohio
@TMobileHelp I am on the phone with 611 now. I am hoping they can help me with late fee because for some reason my auto payment did not come out
- B. Gura (@BillyGura) reported fromLakewood, Ohio
@TMobileHelp Fix my screen. I’ll stand outside or buy me a mask
- Olt-ee-on (@Oltjon_Mema) reported fromBrooklyn Heights, Ohio
@TMobileHelp got a situation I need some help with but I don't see much on the website.
- ZULEIDA NUSSA DENMAN (@ZULYPAN) reported fromCleveland Heights, Ohio
@TMobile I need help with my account please
- David (@94relief) reported fromLakewood, Ohio
When Sprint merged with T-mobile, T-mobile Tuesday deals went down the drain 💩
- gopackjo (@gopackjo) reported fromCleveland Heights, Ohio
@whistle88257671 I had this screen replaced already because of screen burn, and it went great. But I'm two or three generations old now. And this phone isn't able to utilize Google Fi's main feature, using both Verizon and T-Mobile towers. So I basically have T-Mobile service. It's time.
T-Mobile Issues Reports
Latest outage, problems and issue reports in social media:
- PA TECH (@PATechUSA) reported
@MaxWinebach Say what you want but the only network getting over 50mbps at my house at&t. T-Mobile gets max 10mbps and Verizon the same.
- The Man (Utd) (@CountryBuff) reported
@xIndica_xHigh @TMobileCFO @TMobile I've the same problem, in addition, as of 9pm last night, I've been unable to connect at all.
- James Bray (@The_Shiva_Champ) reported
@brigaminja @TMobileHelp I used to work for T-mobile and since you pay after you use your service, you get charged from the start of your bill cycle until the day you canceled. It may be prorated if you canceled before the bill was set to charge.
- Cynical CATI (@Cynical_CATI) reported
@strawberryboi94 @TMobile I agree. I noticed when T-Mobile merged with Sprint everything went to **** and is only getting worse. Customer service, reception, and data.
- Good Job Jonesy 🍐 (@notjonesy49) reported
@BandlifeMitch @Verizon How they treat you out here? T-Mobile so ***.
- Weapon Plus (@w3ap0nplus) reported
@InfoSecSherpa When is T-Mobile going to look inward and admit they have a security problem?
- Nesha😌❤️ (@Nesha_iam) reported
Having T-Mobile and living in matteson does not ******* mix …. My signal is ******* trash out here 😭😭 imma be back in the city real soon
- America may become a Democracy Again (@make_democracy) reported
@lisamdiaz474 @ATT Get a refund and go with another provider. @ATT doesn't support the right to vote. They went back on their word after 1/6 and still donate to the GQP. I'll probs be going t-mobile unless my phone can support verizon.
- An increasingly HIPPA-shaped Dave (@OfDaves) reported
@josephfcox Same T-Mobile that cheerfully sells customer data traffic to anyone that has money? I think this is a billing problem, not a leakage problem.
- An increasingly HIPPA-shaped Dave (@OfDaves) reported
@josephfcox Same T-Mobile that cheerfully sells customer data traffic to anyone that has money? I think this is a billing Penn problem, not a leakage problem.
