Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Houston come from postal codes 77004, 77009, 77019, 77008, 77081, 77002, 77052 and 77087.
T-Mobile US is a major wireless network operator in the United States. Its headquarters are located in the Seattle metropolitan area. T-Mobile US provides wireless and data services in the United States, Puerto Rico and the U.S. Virgin Islands under the T-Mobile and MetroPCS brands.
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What isn't working?
Please let us know what issue you are experiencing with T-Mobile:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate T-Mobile?
2.52 out of 5 49,064 ratings
Thank you!
Problems in the last 24 hours in Houston, Texas
The chart below shows the number of T-Mobile reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 01: Problems at T-Mobile
T-Mobile is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by T-Mobile users through our website.
Internet (44%)
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Phone (35%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
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Live Outage Map Near Houston, Harris County, Texas
The most recent T-Mobile outage reports came from the following cities:Houston, Kinwood, Pasadena, Bellaire and Aldine.
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| City | Problem Type | Report Time |
|---|---|---|
 Houston | Internet | |
| Houston | Phone | |
| Houston | Internet | |
| Houston | Internet | |
| Houston | Internet | |
| Houston | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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T-Mobile Issues Reports Near Houston, Texas
Latest outage, problems and issue reports in Houston and nearby locations:
- Nicholas Wicklund (@nwicklund) reported fromHouston, Texas
@TMobile sucks in my area… call drops, slow data, blame me for everything,going over on data usage, had this issue since 2021 and they just give excuse after excuse no solve of the issue they say“ oh just upgrade ur plan u won’t have this issue“ they really want a bad name again
- ᶜᴱᴼ⁴ˢᴴ (@CEO4SHO) reported fromJersey Village, Texas
@PCreighton1 @TMobile I do lol. Between early upgrades and watches n iPads, I’m toast. I have unlimited too. You can barely count on two hands the number of lines I have. It’s a problem. 🥸
- Valencia Smith (@PolishDiamonds) reported fromHouston, Texas
@TMobile My son asked for a new gaming system, his was broken by a neighbor’s 3 yr old, shoes and clothes.
- Baseball SZN Salazar (@igTXSalazar) reported fromHouston, Texas
@tay_delane Nice to see T-Mobile employees come out and support.
- X-Money (@TheRealXMoney) reported fromHouston, Texas
@el_frisi @TMobile Twitter? I don’t like Twitter or Jack Dorsey so I would never do anything slight important with Twitter involved.
- Savage Serenity (@savageserenitys) reported fromHouston, Texas
@TMobile wanted to drop me from 5g to 3g LTE because their service sucks. Bro whaaaaaaat are you talking about.Imma just bail on this ******* thing. Who's better? At&t or Verizon?
- Keron_ave (@keron_ave) reported fromHouston, Texas
@TMobileHelp I sold my device to you all and still haven’t received my adjustment. You received my device 10/5 for an iPhone 12 Pro Max. Can you assist because customer care and order support isn’t helping
- Savage Serenity (@savageserenitys) reported fromHouston, Texas
Why didn't anyone tell me @TMobile just doesn't work? Full bars and full wifi and nothing sends. 😞
- Veronica. (@veronicanvrrte) reported fromHouston, Texas
has anyone else t-mobile service been complete trash
- bratz doll beth 💋 (@iitsbethanyyy) reported fromHouston, Texas
Literally sat otp with T-Mobile for 2 hours for the simplest ****
- Ana G Morrison Zelaya Industrial organizational (@Gabriela42391) reported fromHouston, Texas
@TMobile help wanted! Cyberbulling & IT hackers. Not for sale! @UNHumanRights @Refugees
- Black American Frm TX (@ambitiousbrown_) reported fromHouston, Texas
Man @TMobile y’all outta line for adding a tablet on my bill and I’ve never purchased a tablet. I’m getting it resolved but this is screaming SCAM TF definitely considering moving around this is crazy.
- Chuck Brownson (@chuckbrownson) reported fromHouston, Texas
This new @TMobile update sucks so much. Font is terrible. Can't read the notifications over my wallpaper. Just awful. I want the old version back that's readable.
- The BTSI Show (Christopher J.) (@TheBTSIShow) reported fromHouston, Texas
Dear @TMobile,Bad enough, I experience dropped calls/dead service throughout the day when I’m on this side of town (NRG Stadium); now, I can’t receive any service without utilizing the Wi-Fi. Any assistance will help at this time.Thank you,Chris #BTSI
- Jasmine, Vol. 6 (@jasjanae) reported fromHouston, Texas
There’s a @TMobile commercial that plays “Simply the Best” and I realized I can never hear that song without thinking of @SchittsCreek 😭
- HtownMade (@WayneIsToCool) reported fromMissouri City, Texas
@TMobile man what’s up this service been lacking big time recently
- mandy (@auhmandah) reported fromHouston, Texas
I swear my Service has been worse since leaving @TMobile for @ATT but I’m still pissed T-Mobile was charging me for months since leaving so it’s a double edge sword
- Taylor Brione (@TaylorBrione) reported fromHouston, Texas
I'm really so tired of @TMobileHelp it has been nothing but CRAP since they merged with Sprint! Someone had better help today with my photo storage. This is unacceptable.
- Mikasa BabyDaddy (@kingwizzardd) reported fromHouston, Texas
Worst decision of my life was switch to T-Mobile
- Elijah (@reallyelijahg) reported fromHouston, Texas
T-mobile service is good in my area better than AT&T
T-Mobile Issues Reports
Latest outage, problems and issue reports in social media:
- Joko (@SupMyN1nja) reported
@TMobile Can’t wait to help pay off bills with this $5000
- Robert Pineda (@RobertP44534283) reported
@TMobile T-Mobile Sucks
- Ursula (@Ursamajortweet) reported
After one month and countless hours of different customer service reps, this has finally been sorted out. Thank you Francesca Baca at TMobileHelp.
- DE LA RENTA (@papihayson) reported
1 hour and a half trying to speak to a representative over the phone? This isn’t how you treat loyal customers @TMobile
- . (@whoadorian) reported
@TMobile I would like to pay some student loans off and help my family out @TMobile #5Gsfor5G
- TechNetec (@TechNetec) reported
@TMobileHelp So am I going to have to fight to use Jump on Demand on Friday like every year got smashed with a down payment last year when I shouldn't have one.
- Pippy Longstockings (@4evavee) reported
@ladiiekayla I left sprint and went to at&t…. I wanna go back to sprint… I wouldn’t dare go to t-mobile 😭. Verizon is the only one I never really hear anything bad about but they’re expensive asf so that’s probably why.
- SJ (@jonesybeatz) reported
Bruh I cant stand when someone say “ You work For T-Mobile I know you on your phone all day “ like that gotta be stupidest **** I ever heard 🤯😤
- KurtB__ (@KurtB2020) reported
@TMobileHelp This service is trash!! And I will be going to another service provider. Maybe this tweet will go through one day.
- LG ThinQ74 (@LG_ThinQ74_mc) reported
@NevilleRay @TMobile It would be nice if maybe ya'll could a cell site in an area I know has really really bad T-Mobile service, and Verizon is getting all the fun here since there is a high school there
