Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Dallas come from postal codes 75270, 75204, 75201, 75209, 75208, 75212, 75219 and 75234.
T-Mobile US is a major wireless network operator in the United States. Its headquarters are located in the Seattle metropolitan area. T-Mobile US provides wireless and data services in the United States, Puerto Rico and the U.S. Virgin Islands under the T-Mobile and MetroPCS brands.
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What isn't working?
Please let us know what issue you are experiencing with T-Mobile:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate T-Mobile?
2.52 out of 5 49,064 ratings
Thank you!
Problems in the last 24 hours in Dallas, Texas
The chart below shows the number of T-Mobile reports we have received in the last 24 hours from users in Dallas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 01: Problems at T-Mobile
T-Mobile is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by T-Mobile users through our website.
Internet (44%)
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Phone (35%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
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Live Outage Map Near Dallas, Texas
The most recent T-Mobile outage reports came from the following cities:Dallas, Balch Springs, Richardson, Garland, Irving, Grand Prairie and Carrollton.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Dallas | Internet | |
| Dallas | Wi-fi | |
| Dallas | Wi-fi | |
| Dallas | Internet | |
| Dallas | Internet | |
| Balch Springs | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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T-Mobile Issues Reports Near Dallas, Texas
Latest outage, problems and issue reports in Dallas and nearby locations:
- Miss Imperfection (@CandyLadee_Kai) reported fromFarmers Branch, Texas
The more @TMobile **** up, the more I wanna my change phone service.š
- Jose L Ramirez (@jose_l_rs) reported fromDallas, Texas
Hey @TMobile letās pretend its not the election that has me awake. Iām trying to preorder a phone!! Get your **** together!! #iPhone12ProMax
- Christian Chavarria (@C_Christian) reported fromDallas, Texas
@TMobile Tell me why my customer service call went to the Philippines? This is why I left @sprint to go to @ATT ... literally waisted an hour of my life with no resolve! They couldnāt even transfer me to the US. INCOMPETENT!
- Mr. Takari Johnson (@takari11) reported fromDallas, Texas
@TMobileHelp I already did. @TMobileHelp said contact sprint. @sprint says im **** out of luck
- Sam ā (@TheSamuelGreen) reported fromDallas, Texas
I hate this sprint & t-mobile merge!!! SERVICE SUCKS
- Molly McGuire (@MollyMcDFW) reported fromDallas, Texas
Just got off the least helpful call with @att. When are we bringing internet to Dallas @TMobile? Cannot wait to leave @ATT behind and never look back.
- @NotTomSelleck (@designbehr) reported fromDallas, Texas
Just as I feared. @TMobile effectively ended my @sprint iPhone forever plan. Over $300 to upgrade my phone when it's been free til now? Kindly go **** yourselves.
- Carbon Gamingš š³ļøāš (@chrisnan109) reported fromDallas, Texas
@TMobile why is there an outage in Dallas Texas right now and how long until you fix it? Honestly Iām worried because Iāve only been on your network for 2 days and already having issues.
- Live Dallas Apartment Locators (@LiveDallasApts) reported fromDallas, Texas
@TMobileHelp Drop calls and text messages not being sent is just unacceptable, especially when it's a business account. What's going on with your service?
- Pedro JV (@theywantthedro) reported fromFarmers Branch, Texas
I managed to talk to a T-Mobile rep with my broken Spanish. š
- melinabambina (@melinabambina) reported fromDallas, Texas
My T-Mobile service sucks so bad š£
- Justin Webster (@SemperFiBeard) reported fromGarland, Texas
@TMobile is the absolute worst customer service Iāve ever gotten!
- Yen Le (@xoxoyenn) reported fromIrving, Texas
tf @TMobile i rarely leave the house but my data always be slow playing me! š¤
- Chris-James Cognetta (@CeeJayCognetta) reported fromDallas, Texas
@TMobile 20 years of being a customer. We are done. I will run fast far and hands in the air screaming. I have never been more exasperated by any company like you. We are finished.
- Paige, (@iampaigeivory) reported fromIrving, Texas
@TMobile yāall must be having an outage or something. So ghetto!
- Rob Skywalker (@1RobBlack) reported fromBalch Springs, Texas
@__J3 @TMobile @sprint My service was fine until we merged now itās not working well! š”
- I Am Lady Jaecelyn (@iamladyjaecelyn) reported fromFarmers Branch, Texas
I am a 20+ year customer of @sprint when they #Nextel... signed up for autopay to save a few $$$ and my account is debited almost $100.00 more due to "overages" but I have an unlimited plan. You may be the largest carrier @TMobile but you're about to lose my business AND my
- I Am Lady Jaecelyn (@iamladyjaecelyn) reported fromFarmers Branch, Texas
Smh @TMobile @sprint š¤ This last update erased all of my saved/frequented words and added Duo (and cannot be deleted). FIX THIS!!! I didn't ask for any of this and sending texts and replying to emails is time consuming since it erased my frequented words.#UnhappyCustomer
- REDACTED (@SoChiDia) reported fromIrving, Texas
Iāve had Verizon for all of three weeks-maybe and the service is absolutely horrific for the price they charge. @TMobile yāall want me back?š„“
- Yanet (@cubana717) reported fromIrving, Texas
Has anyone walked around with your t-mobile uniform and NOT been asked a question around service/device? Our brand awareness š„ š„ fire
T-Mobile Issues Reports
Latest outage, problems and issue reports in social media:
- Joko (@SupMyN1nja) reported
@TMobile Canāt wait to help pay off bills with this $5000
- Robert Pineda (@RobertP44534283) reported
@TMobile T-Mobile Sucks
- Ursula (@Ursamajortweet) reported
After one month and countless hours of different customer service reps, this has finally been sorted out. Thank you Francesca Baca at TMobileHelp.
- DE LA RENTA (@papihayson) reported
1 hour and a half trying to speak to a representative over the phone? This isnāt how you treat loyal customers @TMobile
- . (@whoadorian) reported
@TMobile I would like to pay some student loans off and help my family out @TMobile #5Gsfor5G
- TechNetec (@TechNetec) reported
@TMobileHelp So am I going to have to fight to use Jump on Demand on Friday like every year got smashed with a down payment last year when I shouldn't have one.
- Pippy Longstockings (@4evavee) reported
@ladiiekayla I left sprint and went to at&tā¦. I wanna go back to sprintā¦ I wouldnāt dare go to t-mobile š. Verizon is the only one I never really hear anything bad about but theyāre expensive asf so thatās probably why.
- SJ (@jonesybeatz) reported
Bruh I cant stand when someone say ā You work For T-Mobile I know you on your phone all day ā like that gotta be stupidest **** I ever heard š¤Æš¤
- KurtB__ (@KurtB2020) reported
@TMobileHelp This service is trash!! And I will be going to another service provider. Maybe this tweet will go through one day.
- LG ThinQ74 (@LG_ThinQ74_mc) reported
@NevilleRay @TMobile It would be nice if maybe ya'll could a cell site in an area I know has really really bad T-Mobile service, and Verizon is getting all the fun here since there is a high school there
